Sunday, October 26, 2014

Cutting down a presentation

For a wide scope of positions, giving presentations can often be expected. When you’ve worked long and hard on a project, getting the green light to present to the company’s executives is one of the highest rewards.

But then you find out there is a strict time limit or some other limitation meaning you will now have to drastically shorten your presentation, without losing the effectiveness. What do you do?

If you’ve really done as thorough of a job as you think you have, condensing your material shouldn’t be a problem. The most important thing to remember is your audience and what point you are wanting to bring across.

If you’re presenting to a group that wants the brass tacks, no “interesting facts” or extra supporting statistics that you have already proved a point without the extra little bits… You will literally go through and cut out anything that can be taken out, anything that won’t add to the main focus of the presentation.

What about if you’re talking to a bunch of account executives? They aren’t going to want to hear about what they will see as pointless details, they want the cost, the timeline, and the expected result. Period.

By keeping your target audience and target outcome in mind, you can save yourself a lot of time and hassle. You should have confidence in your presentation no matter what fillers you have to cut out, because you’ve already worked hard and got the job done the right way.
























                                   

Sunday, October 19, 2014

Presentations and Public Speaking

I have already, briefly, written about the public speaking class that I took over this last summer. It basically sums up my public speaking experience in that 8-week class. During that time we were assigned many different types of speeches to present to the class. The one thing that stayed consistent throughout the entire class, no matter the speech type, was that we needed an outline or some form of notes. 

Having these notes typed up and ready to go prior to our speeches was required for the class, but it was also to get us into the habit of using them. For the most part everyone had their notes/outlines ready to go but when someone didn’t have them, it was obvious during their presentations.

They were disorganized, jumping around with no clear direction, losing their place, and more often than not, they would go way over their time limit. Because of the disorganization, it was very difficult to understand the point they were attempting to make and made the whole speech seem like a waste.

By having an outline prepared, with clear and distinct purpose and points to keep you on track and moving, you are more likely to give an effective presentation.

We also had a few instances where an outline/notes were prepared but they hadn’t practiced their speech. The entire presentation would be choppy, with the majority of the time them staring at the outline and just reading off of it.


Using a detailed outline that has been practiced until you only need it as a guide instead of a crutch is imperative to giving a good speech. 

Sunday, October 12, 2014

Emotional appeals, ethical or not?

According to our book (Business Communication Essentials by Courtland Bovee and John Thill, pg 227) an emotional appeal “calls on feelings or audience sympathies”.

So, for an example, it would be like having the parents of babies that died due to drop side crib accidents tell their tragic stories in an effort to get that crib type banned. While that is an extreme case you can also use one of the examples from the book on page 228, “being separated during the day is stressful for both parents and children”.

These examples are both used to pull at the “sympathies” or emotional state of the audience, just as the definition states.

When it comes to the question of whether or not these types of emotional appeals are ethical or not there is no clear cut, yes or no answer.

I had this question asked to me in a different class that I took over the summer (public speaking), and while the classes were different I’m finding that my answer hasn’t really changed much, I just have a different text book to look at.

When it comes to these appeals (persuasive) there are to approaches, emotional and logical. Since I’ve already said what an emotional appeal is, then all that’s left is the logical. Which to me seems pretty self-explanatory, relying on logical facts for which to base your opinion/case on.
In our book it basically says that very few persuasive appeals are one or the other, instead mostly they are a combined usage of emotional and logical thinking. When used in this manner to balance and support each other, then the emotional appeals are much less likely to be seen as unethical, because they are being presented with logical facts.

I can see where in cases where only emotional appeals are used, it could become unethical for the simple reason that there are no hard, real facts there, only relying on pulling at the heart strings of the audience.

Sunday, October 5, 2014

Deemphasizing bad news vs. deemphasizing unfavorable data via distorting graphs and charts: same or different?

This week I’ve been asked the question of, “Is intentionally deemphasizing bad news the same as distorting graphs and charts to deemphasize unfavorable data? Why or why not?” which isn’t exactly something that I would put much thought into, so I had to go to my trusty text book.

Chapter 8 of Bovee and Thill’s Business Communication Essentials: A Skills-Based Approach, is all about delivering negative messages. On page 198, they talk about how you don’t want to overemphasize bad news, but you also don’t want to overly deemphasize bad news.

So using this information to look at the original question asked, I see deemphasizing bad news vs. distorting graphs and charts to deemphasize unfavorable data as very different things.

Data on charts and graphs are supposed to represent facts, and if these are altered in an attempt to downplay how bad things are, then they aren’t displaying the facts in the most clear and concise way possible which could lead to misunderstanding and confusion. If I worked for a company where the higher ups used such tactics, I would feel lied to, like things were being hidden from me and in a company setting that would be very bad for business and, to put it bluntly, who would want to work for an untrustworthy company?

Deemphasizing bad news, responsibly, in a business setting is still stating the facts, possibly in a more positive light. It could also be used to keep moral up and encourage a change wherever possible to make improvements throughout the company.

So, to me, not only are these both very different but they also have different effects in a company setting. One positive and one negative.


Sunday, September 28, 2014

A troublesome letter of recommendation.

I have never been in the position where I have been asked to provide a letter of recommendation for a former employee, or anyone for that matter. So for this blog assignment I will have to reference my book.

Basically I’m supposed to write as though I’ve been asked to provide a letter of recommendation for an employee for years ago, I know that they did a great job, but no specific information is readily remembered. What would I do?

In my textbook, Business Communication Essentials: A Skills-Based Approach, by John Thill and Courtland Bovee, they touch on the subject in chapter 7.

One important pointer they have for writing recommendation letters is to “consider collaborating with the former employee so that the contents of the letter meet both of your needs.” The only problem with this is that you want to give a fair and honest recommendation and if you aren’t sure on some of the specifics you may not be able to do that, which they also caution could end with you or your company being sued.

Probably the best case scenario, if you are not able to find the specific information that you feel comfortable putting in a recommendation letter, but you do know that they were a wonderful employee and would be an asset to another company, would be to offer to instead be a personal reference for the employee.


While this may not be exactly what the former employee was hoping for, it beats them ending up with nothing, and you ending up on the receiving end of a lawsuit. 

Sunday, September 14, 2014

Casual not Sloppy

This isn’t my first go at a blog, this is however my first required (for a grade) blog. I find the experience to be fun and relaxing, easier going than the typical mode of communication for a class. As this is a more professional attempt at a blog I can see how the topic of grammar, spelling and mechanics of writing come up.

While blogging has a much more personal and casual style of writing associated with it, that’s no reason to completely throw out everything we’ve learned in Language Arts classes up to this point. If I were to go to a company’s blog and the writer put something along the lines of, “Wut dew u thinnnk uv R nuw lyne?” I would immediately leave the site and question the intelligence of the writer and the standards of the company. I’m pretty sure my spell check and my brain were short circuiting when I was writing that.

At the same time, I do think it is okay to “lighten up” a little bit on the rigid standards. Proofreading is still an important tool, but no need for a panic attack if you read back through a previous post and find a missed comma, an ellipses, or something along those lines. I am far from a perfect writer, but I do try to read through things before posting (or sending depending on the form of media), spell check is my best friend.

I would say the rule of thumb is: Whatever you post is a representation of not only yourself, but also the company you work for, and that responsibility is on you, the writer.

Sunday, September 7, 2014

Social Media and Future Employers

We've all heard about prospective employers looking into applicants' social media sites as a determining factor. Many see this as an invasion of privacy, but I do see it as an asset for those hiring to get an idea of who a person is in a casual setting. Would they be a good match in a team setting? Could there be a security risk? etc.

I would be lying if I said I didn't use social media as a way to vet who is in my children's lives. Some may say this is creepy, but with all of the horrible things you hear on the news, it's better to be safe and slightly creepy than sorry. Every year I search Facebook for each of my boys' teachers and other people they encounter at school. Prior to sleep-overs and play-dates I'll look up their friends' parents. I've never found anything, but it doesn't hurt to be cautious.

I mainly use social media to keep up with family, friends, and former classmates from high school. I've never been the "party girl" so I've never really had to worry about photos of me being inappropriate showing up. Still, I thought I'd take a look and see just what would be seen on mine, does anything be improved and if any of it would throw up a red flag during a job search.

Since I do share a lot of photos and stories about my children, most of my Facebook profile is private, but even if it weren't, I seem rather boring. If you looked at it right now, you would see that my youngest's friends came over and played Friday night, or that we celebrated my Husband's Grandmother's 99th birthday last weekend.

As far as anything embarrassing, my friend posted a photo of us from the state fair that is over 10 years old.


Not exactly scandalous.

I really don't see anything that is cause for major changes or red flags on my personal Facebook page. However, after looking at all aspects, I will probably go through and lose a few people off of my friends list. At roughly 300 friends, it's obvious I can't be close with all of them, and many who I only know from high school can probably go.

I haven't spoken to several of these "friends" in at least 6 years and I really have no need to have their profile pictures of boozing and drug usage popping up on my page as a friend which a possible employer could easily see and possibly judge me unfavorably.